Can I choose something between the three plans?
Yes. The plans are starting points and can be tailored around your property, location, access and how often the home is empty. Choose a plan as a starting point, then we can adjust it to suit your needs.
Do you offer short-term rental or Alojamento Local management?
Not currently. We support owner-use and vacant-property care, but we are not currently acting as a full rental-management company. However, if this is something you are looking for in the Western Algarve, please get in touch and register your interest. If there is enough demand, we may add this service in future.
Can you open the windows to air the property?
During a visit where it is safe and practical, yes. Leaving windows open unattended is not routine and would need written agreement. Ventilation can be helpful, but we do not routinely leave windows open and unattended. Wind, rain, salt air, dust, insects and security risk all mean this needs to be agreed case by case.
Do the monthly prices include gardening, cleaning or pool maintenance?
No. Gardening, cleaning and pool maintenance costs are separate. We can help coordinate trusted providers, but their costs are not included in the monthly care plan price.
What happens if there is an emergency?
Complete Care includes 24-hour emergency response availability for serious property issues, subject to safety, access and reasonable travel conditions. Other plans can request emergency attendance separately, from €75.
Are CCTV, smart locks and sensors included?
No. Smart locks, CCTV, leak detection, humidity monitoring and other smart-property upgrades are available as separate one-off services. They can work very well alongside a care plan, but they are quoted separately depending on the property, equipment and installation requirements.
Is there an extra charge for remote properties?
Only for very rural or difficult-access properties, such as homes reached by long dirt tracks, properties requiring a 4x4, locations with poor access, locked gates, poor mobile signal or unusual access arrangements. This is assessed during the initial setup visit and does not apply to most properties.
What areas do you cover?
Western Algarve, including Aljezur, Vale da Telha, Arrifana, Odeceixe, Marmelete, Monchique, Lagos, Praia da Luz and Burgau, depending on access and suitability.